Terms & Conditions

SMS/Text Marketing

Effective Date: January 21, 2026

By enrolling in SMS/Text Marketing from Hot Tub Wellness, you agree to the following Terms and Conditions.

SMS Messaging from Hot Tub Wellness

Users who provide their mobile phone number and opt in to SMS messaging may receive:

Responses to online inquiries

Customer care messages and notifications

Promotional and marketing messages related to products, services, and events

Users who opt in to promotional SMS messages can expect to receive an average of 2 to 3 messages per month.

Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive recurring automated promotional and personalized marketing text messages from Hot Tub Wellness at the phone number provided during sign-up.

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary. You acknowledge and agree that you may receive multiple messages per week depending on current promotions, events, service updates, or customer care needs.

Opt-Out Procedure

You may opt out of SMS Marketing at any time by replying STOP to any text message from us.

Upon sending STOP, you will receive a confirmation message confirming your unsubscribe status. After confirmation, you will no longer receive SMS messages from Hot Tub Wellness unless you re-subscribe.

To rejoin, reply START or sign up again through one of our opt-in forms.

Need Assistance

If you experience any issues with the SMS program or need assistance, reply HELP to any message or contact us directly at:

Phone: 203-349-9473

Carrier Notice

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply to messages sent to and from Hot Tub Wellness. You are responsible for any fees charged by your mobile carrier, including standard messaging and data rates.

When subscribing to SMS messaging, responses to inquiries will be provided as quickly as possible. Promotional message volume may vary, but typically averages 2 to 3 messages per month.

Privacy

Your privacy is important to us. We use the personal information you provide only to send:

Customer service notifications

Account-related updates

Promotional and personalized SMS marketing messages related to hot tubs, swim spas, saunas, cold plunges, accessories, chemicals, covers, maintenance, repair services, and events

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors solely to support customer service or operational needs. SMS opt-in data and consent will not be shared with any third parties under any circumstances.

For more information, please review our Privacy Policy.

Changes to These Terms

Hot Tub Wellness reserves the right to update or modify these Terms and Conditions at any time. If changes are made, we may notify you via SMS with a link to the updated terms.

Your continued participation in SMS Marketing after changes are posted constitutes acceptance of the revised Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut and New York, without regard to conflict of law principles.

Acceptance

By enrolling in SMS/Text Marketing from Hot Tub Wellness, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Information

Owner and Data Controller
Hot Tub Wellness
15 Kings Highway North
Westport, CT 06880

Email: [email protected]