Privacy Policy

Effective Date: January 21, 2026

Owner and Data Controller

Hot Tub Wellness
15 Kings Highway North
Westport, CT 06880

Owner Contact Email: [email protected]

Introduction

Hot Tub Wellness is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, submit forms, or opt in to receive communications from us.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.

Types of Data Collected

Personal Data may be collected in the following ways:

Information you voluntarily provide through online forms, inquiries, or communications

Information collected automatically through the use of our website

Mobile phone numbers provided when opting in to receive SMS communications

Unless otherwise specified, all requested data is required to fulfill your request. If you are unsure which information is mandatory, you may contact us using the information above.

Information We Collect

We may collect the following types of information:

Mobile phone number when you opt in to receive text messages

Name and general location, if voluntarily provided

Information related to your inquiry, product interest, or service request

How We Use Your Information

If you opt in to SMS or other communications, we may use your information to:

Respond to inquiries or service requests

Send notifications, confirmations, and customer care messages

Deliver automated promotional or informational messages related to products, services, or events you have expressed interest in

Personalize your experience and improve our marketing and customer service efforts

You will not receive SMS messages unless you have provided consent.

SMS Messaging and Consent

By opting in to receive text messages from Hot Tub Wellness, you agree to receive recurring messages related to promotions, services, and events.

Message frequency averages 2 to 3 messages per month

Message and data rates may apply

Consent to receive SMS messages is not a condition of purchase

Customer Care

For assistance, you may reply HELP to 203-349-9473 at any time. A member of our team will respond as soon as possible.

Opt-Out Policy

You may opt out of SMS communications at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS messages from us unless you re-subscribe.

Protection of Information

We take reasonable administrative, technical, and physical measures to protect your personal information. Access to personal data is limited to authorized personnel who need it to perform their job responsibilities.

Sharing of Information

We respect your privacy and do not sell, rent, or share your personal information for third-party marketing or promotional purposes.

Mobile information and SMS consent data will never be shared with third parties for marketing

Information may be shared with trusted service providers or subcontractors only as necessary to support customer service or operational functions

SMS opt-in data and consent will not be shared with any third parties under any circumstances

Data Retention

Personal Data is stored only for as long as necessary to fulfill the purposes for which it was collected. Data may be retained longer when required by legal obligations or when permitted by user consent.

Legal Requirements

Your Personal Data may be used for legal purposes by Hot Tub Wellness and may be disclosed to public authorities if required by law.

System Logs and Maintenance

Our website and third-party services may collect system logs and related information to ensure proper operation, maintenance, and security.

Information Not Contained in This Policy

If you would like additional information regarding the collection or processing of your Personal Data, you may contact us at any time using the contact information above.

Changes to This Privacy Policy

Hot Tub Wellness reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and users are encouraged to review it periodically.

Latest Update: January 21, 2026