Mike's Factory Direct is now Hot Tub Wellness!

About Hot Tub Wellness

Our Story

Hot Tub Wellness began as Mike’s Factory Direct, a family-owned business rooted in Fairfield County, Connecticut. Established in 1999, our journey started humbly in a 100 sq. ft. storage space with just a pickup truck and a passion for helping people discover the benefits of hydrotherapy and home wellness. Over the years we grew steadily, expanding our showroom and inventory while maintaining the personal touch and service that our customers value.

Today, Hot Tub Wellness proudly carries forward that legacy of exceptional service and value, while focusing even more on wellbeing, relaxation, and the transformative benefits of hydrotherapy for the body and mind.

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Why Hydrotherapy Matters

In today’s fast-paced world, stress, muscle tension, and aches can take a real toll. At Hot Tub Wellness, we believe there’s more to owning a hot tub than just luxury. Hydrotherapy is a therapeutic experience that supports better sleep, relieves tension, improves circulation, and elevates everyday health. Our mission is to connect you with the right wellness solution for your lifestyle and space.

Financing options to fit your budget

Buy Today, Pay Over Time*

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What Sets Us Apart

We offer a deeply personal approach grounded in decades of experience:

Premium Brands

A curated selection of premium hot tub and swim spa models designed to enhance relaxation, recovery, and family time.

Test Before You Buy

A fully experiential showroom where you can feel seating comfort and explore features up close.

Design & Purchase Guidance

In-home consultations and design guidance to ensure your spa fits your backyard perfectly.

Effortless Delivery

White glove delivery that places your new wellness system right where you want it.

Post Sale Assistance

Personalized owner orientation and water care training to help you feel confident from day one. Ongoing support and maintenance options to keep your wellness experience at its best.

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Meet Our Team

Our team blends expertise with enthusiasm to support your wellness journey:

Michael Piazzaroli

Founder & CEO

Bill Gerardi

Hot Tub Wellness Expert

Pablo Moreno

Kitchen & Bath Designer

Silvia Alfaro

Customer Service

Santiago Palacios

Water Maintenance

Byron Gonzalez

Delivery Associate

Jimmy Garcia

Field Service Technician

Alejandro Vargas

Renovation Technician

We Help You Live Better

Whether you’re exploring stress relief, seeking muscle recovery, or creating a gathering place for family and friends, Hot Tub Wellness is here to guide you every step of the way.

Experience more than a hot tub—discover a lifestyle of wellness.

Service Professionals

Our service team can help you get your hot tub, swim spa, sauna or cold plunge up and running quickly and efficiently. We are committed to giving our best to our owners and customer satisfaction is always our number one priority.